The system has been updated recently to allow you to auto refresh your message board every XX minutes (Select from 5 Minutes to 120 Minutes).
In the past, when the system “refreshed” the entire screen would re-fresh, so we typically programmed all usernames to “Auto Refresh Off” in the Message Board. Now, when the Message Board refreshes, ONLY the Message Board refreshes, not the entire screen.
This is helpful during high demand times for service work with Work Orders (rain / bad weather) and high demand for Projects / roof replacement quotes after hail / storm damage. As the service calls come into the office, regardless of who takes the calls, the “Reported” Work Order number in the Message Board increases and your entire staff sees the accumulating numbers.