Category: Field Service Management

The construction business landscape continues to evolve every year, and staying competitive means not only keeping up with the changes but also leveraging the best technology to propel the demanding schedule of running a roofing company. As a roofing contractor, adopting Dataforma’s full-service software into your daily operations can unlock unprecedented operational efficiencies and keep […]

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Software tools help business owners get more done with less errors. Streamlining operations, enhancing productivity, and increasing customer satisfaction should be top priorities for all roofing companies. There are a few basic software tools that help roofers do their best work without getting mired in loose paperwork, sticky notes, and messy, multiplying excel spreadsheets. There […]

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To succeed in today’s competitive construction environment, field service organizations need to accelerate their ROI more than ever by going digital. Implementing effective strategies and methods can be challenging due to the changing nature of the workforce and the varying demands of their customers. In this article, we’ll discuss the key lessons learned from our […]

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Field service management software is designed to combine all of daily field service activities on a single platform that improves operational efficiencies and communication between the field and office staff. This includes scheduling & dispatching service requests, tracking employee work hours & materials, work order statuses,, billing for completed jobs, and creating systematic follow ups […]

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Fast To Learn, Easy To Use We all know that in today’s highly competitive market, contractors want to do everything they can to provide the best service, efficiently manage their organization, and simultaneously boost their business across all facets. Field service software is one of the best paths to improve your contracting business’s efficiency and […]

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Hurricanes regularly cause significant damage to roofs, resulting in busy schedules for many roofing businesses. Managing urgent repairs and various projects can be very difficult if you aren’t prepared. From contractors showing up late or at the wrong locations to not having materials on hand or misplacing receipts, a lot can go wrong if you […]

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The field service landscape is constantly evolving, which means the demands on businesses are also changing. A study from 2018 shows that the deskless workforce — employees working in the field rather than in an office — makes up 80% of the global workforce. With fieldwork becoming increasingly common and technology steadily advancing, contracting companies face more […]

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In its simplest definition, the customer experience (CX) is the interaction between a customer and your company. From their first encounter with your advertisements to the completion of their work order, customers form an opinion of your brand. If a customer feels they had a positive experience with your company, they’re more likely to choose […]

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Managing a field service business can be complex, with many factors and components that affect your company’s success. There’s no shortage of data to track that can help you make sense of it all — from the time it takes to get to job sites to the number of times technicians attach service contracts. This […]

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Effectively managing a roofing company demands organization and strong communication between every team member. Roofing companies must manage client data, contact and billing information, invoices, material orders, production and more. Managing projects with so many services can become a full-time job. Roofing software helps roofing businesses manage customer relationships, workflow and essential documents to take on […]

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