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Our Service: Functionality Breakdown

Many Modules…. One Program… Dataforma.

Dataforma’s system is based on interlinking areas that we call “Modules.” You decide which modules to use and how extensively you want to use them. Although the modules can perform independently, they are designed to flawlessly integrate within the operations of each other — your best-use practice. Although we have categorized the modules (below) within their general areas of focus, our customers use all modules in all capacities. 

Index:

CUSTOMER RELATIONSHIP MANAGEMENT MODULES
- Business Contacts
- Companies and Offices
- Correspondence
- Scheduled Events / Calendar


BUSINESS PROCESS MODULES
- Work Orders
- Projects
- Buildings and Complexes
- Product Catalog
- Installations & Installed Products
- Warranties
- Invoices
- Documents
- System Administration


CUSTOMER RELATIONSHIP MANAGEMENT MODULES

Business Contacts

  • Stores main contact information for all business contacts. 
  • Allows you to automatically generate e-mail and mass mailings, and store letters and documents for business contacts.
  • Allows you to track all past interactions with a particular person through previous correspondences and job experiences

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Companies / Offices:

  • Stores all contact information for a company, including offices, phone numbers & business contacts. 
  • Through Dataforma relationships, every project, work order and invoice associated with a specific company or office is easily accessed, displayed, and tracked.   

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Correspondence:

  • A program in itself for recording and relating all correspondence relating to your company – phone conversations, emails, faxes, letters, meetings, etc.
  • Documents who, what, where and when – can be linked to any module within the system.

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Scheduled Events / Calendar:
These modules work hand-in-hand. The Scheduled Events Module allows you to view a listing of all events and search on specific event criteria. The Calendar Module provides a visual representation of this event listing.

  • Allow you to create relationships between Calendar entries and Dataforma items (Projects, Buildings, Work Orders, etc.)  These relationships allow you to manage a calendar of all events related to these entities.  For a Project, you would be able to see material deliveries, progress meetings and project progression all within the system.
  • View multiple employee schedules at the same time and schedule meetings based on common availability.
  • Track tentative, confirmed, and cancelled meetings for all employees – see all concurrent events on both your scheduled events listing and your company calendar.

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BUSINESS PROCESS MODULES

Work Orders:

  • An easy system to create, track, manage and even invoice all work orders.
  • Work order information is entered and a work order is automatically generated; field ticket information is entered (labor and materials), and the invoice is automatically generated on your chosen letterhead / template.
  • Quick searches for work orders that have been reported, scheduled, in-progress, or completed makes managing your work orders easier and more efficient.  

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Projects Module:

  • Like work orders, the Projects module is a comprehensive system designed to track, manage, and even bill projects.
  • Captures all project data (which is always searchable) such as contract amounts, change orders, job size, labor, important dates and any other information deemed important.
  • Included are specific sections for the actual installations and warranties related to the project that present all the information (even the uploaded warranty).
  • Easily records all companies and contacts that worked on the project and also any resulting correspondence as well as actual documents (uploaded contracts, specs, digital photos, etc.).
  • Gives the ability / option to organize business contacts into different groups for communication and management purposes – saves searching and sorting time.  

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Buildings and Complexes:

  • Stores all relevant information for any building, including physical address, driving directions, local weather, areas, installations, warranties, projects, work orders, and any other correspondence or relationship.
  • Owning / managing company and contacts are easily linked to a specific building for simple project management.
  • Complexes module allows user to create a complex in which to group related buildings for identification and information management purposes.

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Product Catalog:

  • Serves as your company’s library for all products.
  • Can be as general as a common name or as specific as a product’s trade name, manufacturer, product information sheet, and MSDS sheet.
  • Product information and MSDS sheets can be easily uploaded for permanent reference – eliminates the need to pull this information from a catalog or website each time it is needed.  

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Installations and Installed Products:

  • Provides a snapshot of an installation from installed products, methods of installation, date of installation, dimensions and location.
  • Stores detailed information regarding any construction-related installations from roof systems to floor systems.
  • All specific information for installed products, warranties, projects and their respective buildings is one click away.

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Warranties:

  • Displays all warranty information for any warranty in your database (including the actual uploaded document).
  • Warranties are easily searched by expiration dates or buildings to quickly find out if an installation is still under warranty and if so, the details of that warranty.  

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Invoices:

  • Displays all invoices generated from work orders and projects.
  • Payments are easily recorded; delinquent accounts are clearly marked.
  • Multiple ways to sort invoices and export data.  

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Documents:

  • Displays all uploaded warranties, building blueprints, roof area diagrams, digital pictures, contracts, specs, movies and other files uploaded for future reference.
  • This category also exists within each module for easy and direct uploading and organization.

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System Administration:

  • Gives user company ability to edit lists within many of the modules.
  • Provides security features for main user such as additional user controls and a detailed audit log.

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 Our Service:
Overview  
Dataforma vs. Traditional Software Products  
Functionality Breakdown  
Downloads  
 
 
 
 
 
 
 
 
 
 
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