 |
Our
Service: Functionality Breakdown
Many Modules…. One Program…
Dataforma.
Dataforma’s system is based on interlinking areas that we call “Modules.” You decide which modules to use and how extensively you want to use them. Although the modules can perform independently, they are designed to flawlessly integrate within the operations of each other — your best-use practice. Although we have categorized the modules (below) within their general areas of focus, our customers use all modules in all capacities.
Index:
CUSTOMER RELATIONSHIP MANAGEMENT MODULES
- Business Contacts
- Companies and
Offices
- Correspondence
- Scheduled
Events / Calendar
BUSINESS PROCESS MODULES
- Work Orders
- Projects
- Buildings and
Complexes
- Product Catalog
- Installations
& Installed Products
- Warranties
- Invoices
- Documents
- System
Administration
CUSTOMER RELATIONSHIP MANAGEMENT MODULES
Business
Contacts
- Stores
main contact information for all business contacts.
- Allows
you to automatically generate e-mail and mass mailings, and store
letters and documents for business contacts.
- Allows
you
to track all past interactions with a particular person through
previous correspondences and job experiences
[top
/ index]
Companies
/ Offices:
- Stores
all contact information for a company, including offices, phone
numbers & business contacts.
- Through
Dataforma relationships, every project, work order and invoice
associated with a specific company or office is easily accessed,
displayed, and tracked.
[top
/ index]
Correspondence:
- A
program in itself for recording and relating all correspondence
relating to your company – phone conversations, emails, faxes,
letters, meetings, etc.
- Documents
who, what, where and when – can be linked to any module within the
system.
[top
/ index]
Scheduled
Events
/ Calendar:
These modules work hand-in-hand. The Scheduled Events Module allows you to view a listing of all events and search on specific event criteria. The Calendar Module provides a visual representation of this event listing.
- Allow
you to create relationships between Calendar entries and Dataforma
items (Projects, Buildings, Work Orders, etc.)
These relationships allow you to manage a calendar of all
events related to these entities.
For a Project, you would be able to see material deliveries,
progress meetings and project progression all within the system.
- View
multiple employee schedules at the same time and schedule meetings
based on common availability.
- Track
tentative, confirmed, and cancelled meetings for all employees – see
all concurrent events on both your scheduled events listing and your
company calendar.
[top
/ index]
BUSINESS PROCESS MODULES
Work
Orders:
- An
easy system to create, track, manage and even invoice all work orders.
- Work
order information is entered and a work order is automatically
generated; field ticket information is entered (labor and materials),
and the invoice is automatically generated on your chosen letterhead /
template.
- Quick
searches for work orders that have been reported, scheduled,
in-progress, or completed makes managing your work orders easier and
more efficient.
[top
/ index]
Projects
Module:
- Like
work orders, the Projects module is a comprehensive system designed to
track, manage, and even bill projects.
- Captures
all project data (which is always searchable) such as contract
amounts, change orders, job size, labor, important dates and any other
information deemed important.
- Included
are specific sections for the actual installations and warranties
related to the project that present all the information (even the
uploaded warranty).
- Easily
records all companies and contacts that worked on the project and also
any resulting correspondence as well as actual documents (uploaded
contracts, specs, digital photos, etc.).
- Gives
the ability / option to organize business contacts into different
groups for communication and management purposes – saves searching
and sorting time.
[top
/ index]
Buildings
and Complexes:
- Stores all relevant
information for any building, including physical address, driving
directions, local weather, areas, installations, warranties, projects,
work orders, and any other correspondence or relationship.
- Owning / managing
company and contacts are easily linked to a specific building for
simple project management.
- Complexes
module allows user to create a complex in which to group related
buildings for identification and information management purposes.
[top
/ index]
Product
Catalog:
- Serves
as your company’s library for all products.
- Can
be as general as a common name or as specific as a product’s trade
name, manufacturer, product information sheet, and MSDS sheet.
- Product
information and MSDS sheets can be easily uploaded for permanent
reference – eliminates the need to pull this information from a
catalog or website each time it is needed.
[top
/ index]
Installations
and Installed Products:
- Provides
a snapshot of an installation from installed products, methods of
installation, date of installation, dimensions and location.
- Stores
detailed information regarding any construction-related installations
from roof systems to floor systems.
- All
specific information for installed products, warranties, projects and
their respective buildings is one click away.
[top
/ index]
Warranties:
- Displays
all warranty information for any warranty in your database (including
the actual uploaded document).
- Warranties
are easily searched by expiration dates or buildings to quickly find
out if an installation is still under warranty and if so, the details
of that warranty.
[top
/ index]
Invoices:
- Displays
all invoices generated from work orders and projects.
- Payments
are easily recorded; delinquent accounts are clearly marked.
- Multiple
ways to sort invoices and export data.
[top
/ index]
Documents:
- Displays
all uploaded warranties, building blueprints, roof area diagrams,
digital pictures, contracts, specs, movies and other files uploaded
for future reference.
- This
category also exists within each module for easy and direct uploading
and organization.
[top
/ index]
System
Administration:
- Gives
user company ability to edit lists within many of the modules.
- Provides
security features for main user such as additional user controls and a
detailed audit log.
[top
/ index]
|
 |
|